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Activist Teaches Complaint 101

Dozens of Erie County residents got one on one help today launching their complaint to the Public Utilities Commission. Consumer activist Ken Springirth led a meeting at the Mercy Center on Aging. The goal was to make people more informed about a possible National Fuel rate hike.. and to help them get their voice heard. Springirth says NFG has gone too far with its latest request for a surcharge and it`s time Erie residents have their voices heard.

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